Big news for BISP beneficiaries! The Benazir Income Support Programme (BISP) has recently started releasing a bonus installment of 10,500 PKR. Many people across Pakistan are set to receive this bonus amount, but some beneficiaries have encountered the “938 error” on their payment status. Here’s everything you need to know about this error, including the expected resolution process.
What Is the BISP 938 Error?
The “938 error” is an issue affecting some recipients of the BISP program. Many individuals who have received confirmation messages about their payments through the 8171 SMS service are unable to access their funds due to this error.
This error typically appears at the end of the payment session when multiple transactions are being processed. The BISP team is aware of this issue and is working toward a solution.
Why Are BISP Beneficiaries Seeing the 938 Error?
The BISP system may experience glitches when processing large volumes of transactions, especially during high-demand periods such as the bonus installment distribution. This is one reason for the recurring 938 error. Here are some possible causes:
- High Server Demand: During peak payment periods, system demand can lead to transaction errors.
- Incomplete Data Verification: Any inconsistency in CNIC or personal information might trigger errors.
- System Delays: Large numbers of transactions might delay the removal of errors.
What Is the Government Doing to Resolve the 938 Error?
The government is taking several steps to ensure the smooth processing of payments:
- Automatic Error Clearance: BISP has announced that in many cases, the 938 error will clear on its own, without beneficiaries needing to take additional action.
- Local BISP Offices Support: For persistent errors, beneficiaries can visit local BISP offices, where assistance is available.
- Continuous Monitoring: The government’s technical team is working to prevent similar errors in the future by monitoring server loads and transaction flows.
What You Should Do If You See the 938 Error?
If you’re affected by the 938 error, follow these steps:
- Wait for Automatic Resolution: BISP has stated that most errors will clear automatically. If this is your situation, you may just need to wait a bit longer.
- Check Your Payment Status: Monitor your payment status via SMS by sending your CNIC number to 8171.
- Visit the BISP Office: If the error persists, visit your nearest BISP office for assistance.
| Action | Description |
|---|---|
| Automatic Resolution | Wait, as BISP will clear errors for many beneficiaries automatically. |
| Payment Status Check | Send your CNIC to 8171 to check payment status updates. |
| Visit BISP Office | For continued errors, visit your local BISP office for support. |
Conclusion
If you’re facing the BISP 938 error, remember that the issue will likely resolve itself automatically. BISP and the government are actively working to ensure that all eligible beneficiaries receive their payments without delay. By following these steps, you can stay updated and prepared for when your funds become available.